Lily Boutique Reviews

Shop our Juniors Online Boutique for Cute Party Dresses, Maxi Dresses, Lace Dresses, and Cocktail Dresses! Based on 15 customer reviews from our shopper community, Lily Boutique’s overall rating is 3.60 out of 5 stars and 73% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Lily Boutique overall a good value option, based on a rating of 5.0 from 1 vote. Most consumers are generally satisfied with Return Policy (3.0 / 4 reviews) and Customer Service (3.25 / 4 reviews) Lily Boutique offers. The most common issues with Lily Boutique are around Shipping & Delivery and Price & Quality based on a rating of 2.80 and 1.50.

3.6

15 Reviews

Overall Rating

5 Stars

5

4 Stars

6

3 Stars

0

2 Stars

1

1 Star

3

Good Value

5.0

Price & Quality

1.5

Shipping & Delivery

2.8

Customer Service

3.3

Return Policy

3.0

All Reviews (15)
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smallfish459
November 02, 2020
"Horrible"
Don't waste your time or money!
Terrible customer service! Prices are good but you can see why in the horrible quality of the dress. Be better off ordering off of "Wish"
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whitefish328
June 12, 2019
"Don't even bother!"
DON'T buy here! Not only did I pay Express and it didn't arrive on time. But one dress was wrongly marked in stock so was refunded; two stayed on the order and once they came in one was severely damaged and the other wasn't even the right color. So I said no big deal I'll buy new dresses and return these. WRONG! They make YOU PAY return costs! 26$ just to return their damaged item they sent and the other that wasn't even the right color! I'm very disappointed and will NEVER pay for anything from this low quality and horribly organized Lily boutique ever again. To think I was sending friends to order here. Nope I intercepted that they will not order from here either. WORST EXPERIENCE EVER!
I'd say call them... but they dont even answer their phones! Or emails what a joke! Maybe after this review they'll respond to my email but I'm not going to hold my breath.
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heavymouse583
August 03, 2018
"Just Right"
They have many selections. I have ordered 4 dresses and all were delivered within a few days of placing the order. They fit fine, the quality is okay but their prices are affordable.
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JaredPowell
July 31, 2017
"Poor customer service"
Do not purchase from here! They sent me a dress with embellishments falling off of it. Then when I tried to return it they said they couldn't for the hangtags being removed! Do what?!? A very expensive purchase and they were not willing to refund my money. They wouldn't contact me via anything but email either. Not very good customer service!
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crazymouse149
November 05, 2016
"Boutique"
I must say that their service is awesome. I had a very good experience and I cherished every bit of it. The client service was second to none and I recommend these guys for any business!
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IsaacEdwards
November 05, 2016
"Boutique"
I must say that their service is awesome. I had a very good experience and I cherished every bit of it. The client service was second to none and I recommend these guys for any business!
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VanessaMoreno
August 19, 2016
"Dress was nothing like what was pictured online"
I ordered the "Sultry Shimmer Embellished Plunging Neckline Off White Dress" for a bachelorette party. When the dress arrived, I was so excited! Then I took it out of the packaging and was very disappointed. The dress has a plunging neck and open back and chest inserts/padding were added so that the dress could be worn without a bra. Well, the padded inserts were a dark cream color and were completely visable through the white dress! It would have been better to not include the padding at all. What's the point of a white dress if all you look at is two awakard shaped circles on your chest? No thank you.

I wish I had taken pictures but I returned the dress immediately.
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MarionHale
February 15, 2016
"Excellent"
I've ordered a few things from Lily and everything is always perfect and arrives super fast. Their sizes do run small so make sure you check the size chart. Another reviewer said the dresses are even cuter in person and I completely agree!
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angrydog738
October 04, 2015
"Perfect!"
My dress was exactly what was pictured, sized right, and was very inexpensive. Everything seems above-board with them, and I don't think I'll ever shop from another online company besides them! Already hunting through the website for my next purchase :)
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RonaldHansen
August 28, 2015
"Like)"
High quality and great prices!
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PatLowe
July 15, 2015
"Amazing!"
This website is amazing! The dresses are honestly cutter in person than they even look like online. I have ordered a few dresses from there already and each one comes in a nice package, looks very well put together, and absolutely gorgeous! Never had any problems.
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Morrow1979
August 19, 2014
"I love lily boutique"
I love lily boutique. There dresses are so beautiful and great material. Also Fast Shipping
Questions & Answers
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Hi! can anyone who order from lily boutique tell me if the dresses are good? i've never order online and i'm afraid about the quality... please help me

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Worried that the bust area will be too large after a bad experience with that from another web site. i have practically no boobs at all and wear a size 32a bra. i ordered smalls has anyone else had this concern? how did it work out?

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How do the dresses fit? do they run small or big?

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Is lily boutique the same as lily fifth?

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Hi! can anyone who order from lily boutique tell me if the dresses are good?? i've never order online and i'm afraid about the quality..... please help me

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