Lily Boutique Reviews

Lily Boutique has an overall rating of 3.7 based on 15 reviews. Customer feedback on Lily Boutique is mixed: Lily Boutique reviewers highlight positive aspects like trendy clothing options, affordable prices, excellent customer service, fast shipping, which strongly appeal to fashion-forward women looking for affordable styles. However, Lily Boutique is often criticized for its limited size range, inconsistent sizing, occasional quality issues, longer return process.

3.7/5.0

15 reviews

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All Lily Boutique Reviews (15)
smallfish459
November 02, 2020
"Awful Experience"
Save your time and cash! The customer service is just plain terrible! While the prices seem decent, the awful quality of the dress makes it clear why. You'd be better off shopping on 'Wish'.

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whitefish328
June 12, 2019
"Save Your Time and Money!"
Seriously, steer clear of this place! I opted for Express shipping, and guess what? It didn’t show up when it was supposed to. One of the dresses was incorrectly listed as available, so I got a refund for that; two others were still on my order, and when they finally arrived, one was totally wrecked and the other was the wrong shade. I thought, no worries, I’ll just grab some new dresses and send these back. WRONG MOVE! They expect YOU to cover the return shipping! Can you believe it? 26 bucks just to send back their messed-up item and the one that was the wrong color! I’m really let down and I swear I’ll never spend a dime at this poorly run and low-quality Lily boutique again. I even recommended this place to friends before, but not anymore. I made sure to tell them to stay away too. WORST EXPERIENCE EVER! I’d suggest giving them a call... but they don’t pick up their phones! Or respond to emails, what a joke! Maybe after this review they’ll finally reply to my email, but I’m not holding my breath.
heavymouse583
August 03, 2018
"Perfect Fit"
There’s a bunch of options available. I got 4 dresses and they all showed up just a few days after I made the purchase. They fit well, the quality is decent, but the prices are pretty reasonable.
JaredPowell
July 31, 2017
"Terrible customer support"
Avoid buying from this place! I received a dress that had embellishments coming off. When I attempted to return it, they claimed they couldn't because the hangtags were taken off! Seriously?!? I spent a lot on this item, and they refused to give me my money back. Plus, they only communicated through email. Not impressed with their customer service at all!
crazymouse149
November 05, 2016
"Charming Shop"
I gotta say, their service is top-notch. I had a fantastic time and appreciated every moment of it. The customer support was unbeatable, and I totally suggest these folks for any business needs!
IsaacEdwards
November 05, 2016
"Boutique"
I must say that their service is awesome. I had a very good experience and I cherished every bit of it. The client service was second to none and I recommend these guys for any business!
VanessaMoreno
August 19, 2016
"Dress looked totally different from the online pics"
I got the "Sultry Shimmer Embellished Plunging Neckline Off White Dress" for a bachelorette bash. When it showed up, I was pumped! But once I pulled it out of the box, my excitement turned to disappointment. The dress features a plunging neckline and an open back, plus they added some padding so you could go braless. But here’s the kicker: the padding was a dark cream shade and totally stood out against the white fabric! Honestly, it would’ve been better without the padding. What’s the use of a white dress if all you see are two awkward circles on your chest? No thanks to that.

I wish I had snapped some pics, but I sent the dress back right away.
MarionHale
February 15, 2016
"Fantastic Experience"
I've purchased several items from Lily, and they always come out just right and get to me really quickly. Just a heads up, their sizes tend to be on the smaller side, so be sure to look at the size chart. I saw another review mentioning that the dresses look even better in real life, and I couldn't agree more!
angrydog738
October 04, 2015
"Absolutely Fantastic!"
The dress I received matched the images perfectly, fit like a glove, and didn't break the bank. Everything feels legit with this company, and honestly, I can't see myself shopping anywhere else online! I'm already browsing their site for my next buy :)
RonaldHansen
August 28, 2015
"Awesome!"
Top-notch quality and fantastic prices!
PatLowe
July 15, 2015
"Incredible Experience!"
This site is truly fantastic! The dresses are actually cuter in real life than they appear online. I've ordered several dresses from them so far, and every single one arrives in a lovely package, looks super well made, and is just stunning! I've never encountered any issues.
Morrow1979
August 19, 2014
"Lily Boutique is Amazing!"
I really adore Lily Boutique. Their dresses are stunning and made from high-quality material. Plus, the shipping is super quick!
Lily Boutique Q&A

Hi! can anyone who order from lily boutique tell me if the dresses are good? i've never order online and i'm afraid about the quality... please help me

Worried that the bust area will be too large after a bad experience with that from another web site. i have practically no boobs at all and wear a size 32a bra. i ordered smalls has anyone else had this concern? how did it work out?

How do the dresses fit? do they run small or big?

Is lily boutique the same as lily fifth?

Hi! can anyone who order from lily boutique tell me if the dresses are good?? i've never order online and i'm afraid about the quality..... please help me

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